Evaluation Confirmation

Quick Guide

 

To keep evaluations running smoothly, CTS requires confirmation of your child’s evaluation appointment.

 

What to Expect

• A CTS team member will contact you one week before the evaluation.

• You must confirm the appointment within 2 business days by:

  • Confirming during the phone call

  • Replying to the confirmation text message

  • Leaving a voicemail for the new patient coordinator (other extensions may be missed)

• All intake forms must be completed for the evaluation to be fully confirmed.

 

If Confirmation Is Not Received

• The evaluation will be canceled and offered to another family.

 

Fees & Consequences

• Cancelling or rescheduling with less than 24 hours’ notice may result in a $50 fee.

• Not showing up or failing to notify the office may result in a $75 fee, account inactivation, cancellation of future evaluations, and a 6-month probation period before new evaluations can be scheduled.

 

Need Help?

• Contact the new patient coordinator team right away if you need to modify the appointment.